Appointments

Consultations are by appointment and can be booked in person at reception or over the telephone during opening hours. 

You can also book online once you have registered for the online facility.

Please let the receptionist know if you need an urgent appointment so you can be offered the earliest available.

If you wish to cancel a normal practice appointment, you can do this online if you have an account, or by calling our reception team during normal working hours.

Text Reminders

You can now register to receive information by text message on your mobile phone regarding appointments and health care.

You will receive a text when you book the appointment and again approximately 48 hours prior to your appointment.

If you wish to register for this messaging service please fill out the consent form.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Telephone Enquiries

The practice staff are here to help you with general enquiries. Please remember that practice staff are not authorised to disclose confidential information over the telephone or offer specific medical advice. If you wish to speak to the doctor or nurse by telephone, please inform the receptionist who will arrange a suitable time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Locality Hub

We are now providing access to appointments on Saturdays & Sundays, which can be booked via our reception team.

The locality Hub can be contacted on 01772 529200 to book or cancel weekend appointments during the following hours

Monday-Friday 18:30 - 20:00
Saturday 08:00 - 13:00
Sunday 09:00 - 12:00

If you need to cancel a weekend appointment, you can do this via the practice, or on the 01772 529200 number during the times above.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30.

You should only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse. 

You may also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

We are a training practice for GP registrars and Foundation Year 2 doctors.