• It is important to keep us up to date with your contact details and home address - click here to let us know!
  • Check out our latest practice newsletter - November 2020!
  • For regular updates on advice and guidance on COVID-19, give our Facebook page a like/follow. 
  • We are now open on a Saturday morning and Wednesday evening at Broadway Surgery. Click here for more information.
  • Do you require interpreter or translation services? click here to learn more.
  • Ready to take matters into your own hands? Try the new NHS App to check symptoms, get instant advice, book appointments, order prescriptions and more!
  • Ready to quit smoking? click here to get started! 
  • Are you new to online access or not even sure where to start? Just contact the surgery and ask to speak with one of our reception team. They can arrange for you to come in to the surgery to show you the basics.
  • Interested in the Couch to 5K challenge? Click here for your week by week description on how to begin!
  • Are you eligible for a shingles vaccination? You can use the eligibility calculator to check.
  • Could you be an organ/blood donor
  • INR testing and dosing at Ingol Health Centre!
  • Visit the following links to book GP appointments & order prescriptions online: NHS AppPatient Access / myGP app.

Latest News


If you don’t want your identifiable patient data to be shared for purposes except for your own care, you can opt-out by registering a Type 1 Opt-out.

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital please register your Type 1 Opt-out with the surgery by 23 June 2021.

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.
If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form from the link below and then returning it to the surgery before the deadline of June 23rd 2021

Opt out form

More information about this matter can be viewed on the NHS Digital website here

***Update 8/6/21 - the deadline has been extended and no data will be extracted from our systems until 1st September 2021. This will give time for plans to be fully communicated to patients so they can make an informed decision***

Mental Health services

To support local people and organisations wanting to signpost people to help and advice, Healthier Lancashire have listed some of the mental health support resources available across Lancashire and South Cumbria. 

To find out more, follow the links below or make a call.

You can download a shortened PDF version of this list here.

You may also find the interactive map of mental health services useful. 

You can find debt support services at the bottom of this page.

Dial 999 if you have seriously harmed yourself.  

mental health

Face coverings

Here at North Preston Medical Practice, our patient and staff safety is our top priority.

We would therefore like to ask that if you attend for an appointment at the surgery, please bring your own face covering.

Check out the poster below for an easy guide on how to make your own. 

Please note: If you do not have the materials to make your own face covering, do not worry. You will be provided with a mask.

Thank you
how to

Wearing a mask and lip reading

We understand how frustrating it must be if you are hard of hearing or deaf and need to lip read somebody who is wearing a mask. A paramedic shared his story - click here to see it.

After viewing his story we have since downloaded a similar application to use for our front-of-house team and clinicians to help you when you come to the surgery. 

If there is anything else we can do to improve our service for our hard of hearing/deaf patients, we are always open to your comments or suggestions. 


Are you deaf or hard of hearing?

If you are deaf or hard of hearing, the Coronavirus Community Support team can help you! If you need help with BSL letter translation, information & advice, phone calls, building confidence, reducing isolation or health concerns, click here to find the contact details and remember, PLEASE DO NOT STRUGGLE!

Have you recently had a stay in hospital?

Impact on life have created a very helpful guide to support convalescence after a stay in hospital - to read more about how you can gain your independence again after your hospital visit, just click here. We also have paper copies available at reception.

Ready to kick start a better health?

Public Health England has launched a major new adult health campaign to seize the opportunity for a national reset moment.

Better Health will help capture the imagination of the nation, using this unique moment in time to help kick start our health to eat better and get active. COVID-19 has affected the whole country; for almost everyone, life has had to fundamentally change. But it has also prompted many people to reflect and think more seriously about their health.

What’s more, people have been surprised by how able they have been to change their behaviour, with lockdown showing many that they are able to make and sustain changes to their lives.

Click this link for more information or click the links below to download the app to your smart phone/tablet!

IOS App Store
Android App Store

better health

Health & Care video library

The NHS has been given free access to online health and care video's. Click the picture below to view the library or click here to download the app. 

Video Library

GP & Practice Nurse appointments

In October 2020, patients engaged in 97.6% of appointments (3939 out of 4034). Please help us to get this figure even higher by informing us as soon as possible if you no longer need your appointment - this allows us to offer the time with the clinician to somebody else in need. Thank you

thumbs up

Are you up to date with your vaccinations?

We'd like to stress the importance of being up-to-date with your vaccinations, as the routine immunisation programme is highly successful in reducing the incidence of serious and sometimes life-threatening diseases such as pneumococcal and meningococcal infections, pertussis, diphtheria and measles.

Even during the pandemic, if you have been sent an invite letter for either yourself, your child or even if you'd like to double check you are up-to-date, just contact the surgery to book an appointment and to learn more.


Scam text messages & telephone calls

Along with fake COVID-19 text messages, false treatments, financial relief promises, we have also been notified that some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for cervical screening. The message asks patients to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme. Please do not respond to them.

The NHS Cervical Screening Programme send out their invitations by post, asking you to arrange it at your GP surgery. GP surgeries may send out an invitation via text message, but you must always call your GP surgery directly to arrange this.

Keep alert, folks!STAY ALERT

Friends and Family Test

To view our latest Friends & Family feedback results, just click here. If you'd like to complete one of the tests then please download the form and post it in to us. Your feedback is much appreciated. 


Phase 4 Electronic Prescriptions

NHS Digital have introduced a new phase in Electronic Prescriptions. From 24th April 2020, patients without a nominated pharmacy will be given an electronic token (also known as a 'printed paper copy') at the GP Practice. The token will be given to patients (or their representative) and can be taken to any pharmacy in england. To read more, please click here


Lets Talk Cancer

#LetsTalkCancer is a new campaign aimed to educate Women and people with a cervix to attend for their Cervical Screening. Let's not be scared to talk about it, the more we talk the greater the chance that others will attend their screenings. 

Early detection saves lives! Check out this website for more information. 

#CervicalScreeningSavesLives #LifeSaver #LetsTalkCancer #ThinkTalkActThink. Talk. Act

Lancashire LGBT - Preston

Lancashire LGBT has worked closely with trans and non-binary people in Lancashire and, through regular consultation, developed a strong awareness of their needs.

They can offer:
๐Ÿ”ธ Practical Workshops – A range of specialist practical workshops for trans (including non-binary) people including confidence and self-esteem building, and how to navigate the process of transition.
๐Ÿ”ธ Annual Trans Residential Weekend– Held every October, this is a weekend away with opportunities to meet other trans and non-binary people, take part in workshops, learn and relax in a safe, confidential environment.
๐Ÿ”ธ Regular support & social group meetings. (Feb 1st, March 13th, March 27th, April 17th, May 1st, May 15th at Atrium, University of Central Lancashire Student Union, Fylde Rd, Preston 6pm-8pm).

If you would like to be involved in any of these activities or have any questions to ask, please call Lancs LGBT on 07788 295521 or email and they will be happy to tell you more! Check out their Facebook or website

lgbt c

Abdominal Aortic Aneurysm (AAA) Screening

Abdominal aortic aneurysm (AAA) screening is a way of checking if there's a bulge or swelling in the aorta, the main blood vessel that runs from your heart down through your tummy.
In England, screening for AAA is offered to men during the year they turn 65.
Men aged 65 or over are most at risk of AAAs. Screening can help spot a swelling in the aorta early on when it can be treated.
If you're a man and you're registered with a GP, you'll get a screening invitation in the post when you're 64 or soon after your 65th birthday. You can then arrange an appointment that suits you.
If you have not already been sent an invitation, please call 0191 445 2554 or for more information click here.


Language Line & Sign Language

Language (Translation) Line and British Sign Language (BSL) services are available to our patients during our opening hours.

You may request a face to face translation for clinical needs, a telephone translation or Bristish Sign Language. 

You can either book a BSL interpreter by heading to this website or you can let our reception team know and they will book an appropriate service for you.

Useful websites for you to use:interpreter 

Lancashire Recovery College

Lancashire Recovery College is being developed by Lancashire & South Cumbria NHS Foundation Trust, in partnership with other community focused organisations across the country. Their aim is to raise the profile of recovery for all, supporting one and other by challenging stigma whilst developing resilient and informed communities.

To find out more information and to see what FREE courses are available, click this link.

If you’re over 18, you are welcome to join their FREE courses. All you need to do is contact them via email on 


We are an Armed Forces veteran friendly Practice!

North Preston Medical Practice have been awarded with a Certificate of accreditation for meeting the standards required to become an Armed Forces veteran friendly accredited GP Practice and supporting the health commitments of the Armed Forces Covenant. Please keep your eye out for more news and information in the coming weeks! Visit our home page for more informaiton.

Joint 4th Place!4th place

The NHS has published figures that rank Preston’s GP surgeries based on overall patient experience. The information is available on the NHS GP Patient Survey website, and is based on responses provided by patients in the annual survey that is sent to more than one million adults who are registered with a GP in England. Click here to see the article. 

New Social Media techniques used to boost cancer screenings!

Hundreds of practice's across the country have been taught how social media can improve health thanks to the success of one of NHS Digital’s Widening Digital Participation projects. As a practice, we had the opportunity for one of our team members to become a Digital Champion and since received some fantastic results. Head to NHS Digital to hear more about our journey so far.
 Like us on Facebook

Travel Vaccinations

From 1st November 2019, the surgery can no longer provide certain Travel Vaccinations. Please read this leaflet for more information on the services we can/cannot provide and who provides vaccinations that aren't provided by the NHS. 

Have you or somebody you know, served in the armed forces or emergency services? 

'Dig In' is a charity support group for people who have served in the armed foces or afemergency services and are inviting you to join their group. For more information click here or visit their website

Childhood Vaccinations

We strongly advise that you vaccinate your children. Vaccinating against harmful diseases provides the best protection for your children. Please contact the surgery or click here for more information. 

Remember to book your child vaccinations from Redmoor Health on Vimeo.

Yellow Fever Vaccination

Please be advised that since 30th November 2017, we are no longer a registered Yellow Fever Centre and hence, we will not be able to provide this vaccination to patients. 

If you wish to obtain a Yellow Fever vaccination, you can search for the nearest one by entering the first part of your postcode (e.g PR2) at

No Faxes - 1st November 2019 

From 1st November 2019 as per changes to the GP contract, we will no longer have access to Fax machines for NHS work or patient correspondence. We ask that any information is sent via E-mail or post.

Thank you in advance

2020 - The year you exercise more?

North Preston Medical Practice have teamed up with Fulwood Leisure Centre to offer our patients a number of ways to increase the amount of exercise they do in 2020 - which couldn't be better timed after the Christmas excesses!

Patients simply need to call and ask for a FREE day pass and they will then be able to use all of the facilities on their chosen date.

Following this 'taster' patients can self-refer themselves and access a 12-week programme if they meet the following criteria;

Via Active Lives: Physical activity service
Criteria - You currently do less than 150 minutes of activity each week

Via Exercise on prescription:
Criteria - Have an existing health condition (high BP, diabetes, bone or joint problems) – exclusions include unstable angina, resting systolic BP over 180mmHg, resting diastolic BP over 100mmHg, uncontrolled tachycardia over 100bpm, unstable or acute heart failure, unstable diabetes, unstable arrhythmia, recent embolism, thrombophlebitis, active pericarditis or myocarditis, newly diagnosed angina.

Via EnABLe: community adult weight management programme
Criteria - BMI between 25 and 35 (Not below 25 or above 35)

You will not need a GP referral so please contact Fulwood Leisure Centre directly on 01772 428930 for more information.

Controlled Drugs (CDs)

As a practice, we have decided that since Controlled Drugs can now go via the Electronic Prescription Service (EPS) we will now start sending your Controlled Drug to a nominated pharmacy of your choice. This is the most efficient and safest way of dealing with your medication.

Please contact the surgery with your most preferred pharmacy for us to send your medication to. 

You can also change your nominated pharmacy via your online access log in. 

Gabapentin and Pregablin changes

From 1st April 2019, Gabapentin and Pregablin will be reclassified as a Controlled drug.

What does this mean for you?

  • You are still able to receive the items for legitimate use on prescription, but there will be stronger controls in place.
  • The items will no longer be able to go on repeat dispensing or be given to you for more than 28 days. 

Advice on the use of talc

Following recent news coverage from the United States, please find guidance at the following link on the use of talc and a summary of the evidence.

Talc usage - findings & guidance

Transport from Royal Preston Hospital to Chorley Hospital

If you have trouble getting to Chorley Hospital for certain appointments, please note that there is a shuttle bus service that travels between Royal Preston Hospital and Chorley Hospital during weekdays.

More information on this can be found on the Lancashire Teaching Hospitals website

Important changes to Prescribing

It has been decided by the local Clinical Commissioning Group (CCG) that From 5 December 2016 the funding of certain types of medicines or treatments that are readily available ‘over the counter’ in pharmacies or on the shelves in shops and supermarkets will stop. This means your GP will no longer be able to prescribe these (exceptions apply)

The types of medicines and treatments that fall into this category include:

  • Treatments for minor ailments, including medicines like paracetamol, ibuprofen, head lice lotion and indigestion tablets.
  • Treatments where there is little evidence that they have a real clinical benefit, including cough syrups, nasal congestion sprays, sore throat products and vitamin supplements.

Prescribing Self care FAQs

The CCG has decided to stop Gluten Free Food Products on Prescription. Patients will be expected to purchase these foods if required. We advise that such Patients maintain a healthy gluten-free diet. 

Click on the link below for further information

Family & Friends Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice. The FFT has just become available to many additional patients, going live in 8000 GP practices across England. From January 2015 it will roll out to mental health and community health services and from 1 April 2015, it will be expanded to NHS dental practices, ambulance services, patient transport services, acute hospitals outpatients and day cases. The feedback gathered through the FFT is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care. While the results will not be statistically comparable against other organisations because of the various data collection methods, FFT will continue to provide a broad measure of patient experience that can be used alongside other data to inform service improvement and patient choice.

To fill in one of the feedback forms, simply click here to download and print, or drop in to the surgery and they will be available on the reception desk. Once complete, please put them in the feedback box. 

Care Data

The NHS is changing and services are being restructured. These reforms will impact upon the way that clinical data are collected, shared and analysed. Under the powers of the Health and Social Care Act 2012 (HSCA), the Health and Social Care Information Centre (HSCIC) can, under certain circumstances, require Personal Confidential Data (PCD) from GP practices without seeking patient consent. One of the first initiatives using these new powers is the service.

 An easy-read leaflet is available by clicking this link.

Dementia Friends Champion

A Dementia Friends Champion is a volunteer who encourages others to make a positive difference to people living with dementia in their community. They do this by giving them information about the personal impact of dementia, and what they can do to help. To become a Dementia Friend please click this link to watch a short video and join the other champions today!

Dementia Support in the Preston Area here or read the booklet to find out more. 


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but itโ€™s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website