• It is important to keep us up to date with your contact details and home address - click here to let us know!
  • Check out our latest practice newsletter - November 2020!
  • For regular updates on advice and guidance on COVID-19, give our Facebook page a like/follow. 
  • We are now open on a Saturday morning and Wednesday evening at Broadway Surgery. Click here for more information.
  • Do you require interpreter or translation services? click here to learn more.
  • Ready to take matters into your own hands? Try the new NHS App to check symptoms, get instant advice, book appointments, order prescriptions and more!
  • Ready to quit smoking? click here to get started! 
  • Are you new to online access or not even sure where to start? Just contact the surgery and ask to speak with one of our reception team. They can arrange for you to come in to the surgery to show you the basics.
  • Interested in the Couch to 5K challenge? Click here for your week by week description on how to begin!
  • Are you eligible for a shingles vaccination? You can use the eligibility calculator to check.
  • Could you be an organ/blood donor
  • INR testing and dosing at Ingol Health Centre!
  • Visit the following links to book GP appointments & order prescriptions online: NHS AppPatient Access / myGP app.

Repeat Prescriptions

Patients on long-term medication and approved for repeat prescriptions can place orders in a number of ways:

  • In person (this is now possible again at both sites)- Drop your prescription in the post box in the surgery reception. 
  • By post - send it in with a stamped addressed envelope if you want it posted back to you.
  • Online - once you have registered for online services, follow the link at the top of this page.
  • Our telephone line - Prescription can be ordered daily over the telephone, we ask patients to ring at our quietest times between10am-1pm and 2pm-6:30pm Monday-Friday. It will also be available between 6:30pm-9pm on a Wednesday evening and 8am,-11am on a Saturday morning. 


Controlled Drugs, Gabapentin and Pregablin changes

From 1st April 2019, Gabapentin and Pregablin will be reclassified as a Controlled drug.

What does this mean for you?

  • You are still able to receive the items for legitimate use on prescription, but there will be stronger controls in place.
  • Controlled drug items will no longer be able to go on repeat dispensing or be given to you for more than 28 days. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

When will my prescription be ready?

We will take up to 48 working hours to produce your prescription. However, some pharmacies can now take up to an additional 5 days to dispense medications. 

We have no control over this so please speak with your chosen pharmacy for more information. 

If you wish to change your nominated pharmacy, you can do this via reception or visiting your pharmacy of choice. Some online access apps will also allow a change of nominated pharmacy. 


Online Access - Are you ready to take matters into your own hands?

Online access gives you the option to book/cancel GP appointments, order your prescriptions and view parts of your medical records all from the comfort of your own home, or out and about. If this is something you're interested in, please head to our online services section where you'll find more information on how you can sign up.

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