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Noticeboard


  • find us on fbReady to take matters into your own hands? Try the new NHS App to check symptoms, get instant advice, book appointments, order prescriptions and more!

  • It is important to let us know if your contact details have changed. Click here to update us.

  • We are now open at Broadway Surgery on a Wednesday evening until 9pm! 

  • From 1st November 2019, as per changes to the GP contract, we will no longer have access to fax machines for NHS work or patient correspondence. We ask that any information is sent via E-mail or post. 

  • Are you new to online access or not even sure where to start? Just contact the surgery and ask to speak with one of our reception team. They can arrange for you to come in to the surgery to show you the basics.

  • Take a look at our Practice Newsletter 2019

  • Your Clinical Waste Collections are changing from 1st July 2019. Click here for more information. 

  • Interested in the Couch to 5K challenge? Click here for your week by week description on how to begin!

  • Are you eligible for a shingles vaccination? check out the eligibility poster to find out or use the calculator to check.

  • Could you be an organ/blood donor

  • INR testing and dosing at Ingol Health Centre!

  • Visit the following links to book GP appointments & order prescriptions online: NHS AppPatient Access / myGP app.

  • Electronic prescriptions available now. Nominate your Pharmacy at Reception today 

  • Contact your local stop smoking service today.

  • PPG Newsletter. Please click to read.

    nhsapp


 

 

Who do you need to see?

General Practitioners (GP) who can and do see patients with all manner of health needs. With the lack of available GP's across the UK, we try and ensure that our GP's time is spent only caring for patients with the most complex or on-going needs. Therefore, if you have a new health issue, you may be seen by one of our Urgent Care Practitioners (UCP's) in the first instance.

The UCP's are overseen by a duty GP each day, so if a patient presents with complex needs, the GP can join the consultation to discuss the best course of action to take.

Urgent Care Practitioners (UCP's) are highly trained nurses or paramedics who can independently prescribe medication, depending on your needs.

A UCP can see patients with undiagnosed problems; they can perform medical examinations, make a diagnosis, treat patients and/or refer patients. They work with patients to develop strategies to improve their health and to prevent illness through health education and counselling. They work closely with the doctors and other members of the nursing team.

The Practice Nurses are specially trained Registered Nurses who carry out vaccinations and smear tests, give family planning advice, conduct pregnancy tests, perform routine and follow-up medical reviews, give health education advice, promote all aspects of healthy living, advise on travel medicine, assist with minor surgery and run disease management clinics. They can also carry out home visits on the instructions of the doctors. They are available during surgery hours by appointment.

Assistant Practitioners are able to measure your blood pressure, temperature and pulse. They can perform urinalysis and blood tests, change dressings, collect specimens and carry out new patient registration checks. They can perform ECGs, spirometry (lung function tests), some vaccinations, peak-flow tests, ear syringing and 24-hour blood pressure monitoring.

We also have wider community health teams working with our patients to keep them well by providing care in their homes

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around general aspects of mental, physical and social wellbeing.

Our district nurse team is available to care for housebound patients. They change dressings, provide wound management, arrange blood tests and are involved with palliative care. They also coordinate with other community services such as social services, the intermediate care team, community matrons and specialist nurses.

Practice Management

Mr Michael Wain: Practice Business Manager

Mrs Tracy Cottam: Deputy Practice Manager

Mrs Diane Bailey: Reception Manager (Broadway Surgery)

Miss Danielle Longdon: Administration Manager

The Management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager and his team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Ingol Health Centre

Reception Team: Jordan, Ann, Laura, Aimee, Marlene & Sammy

Secretarial Team: Jenny 

Medicines Management Team: Maria & Ruth

Document Management Team: Maria & Ruth

Pharmacy Technician: Nadeem

Broadway Surgery

Reception Team: Karen, Janice, Diane, Zoe, Shannon, Ellie & Helen

Secretarial Team: Pat & Zoe

Receptionists provide an important link for patients within the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 

 
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