Drs Stephen White, Kaiser Chaudhri, Melanie Walsh, Joanne Murray, Nidghtta Anjan & Anitha Rangaswamy.
Welcome to North Preston Medical Practice
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
29/03/2018 10:31 - Phone issues
Please be aware that we are currently unable to receive or make calls at either Broadway or Ingol Health Centre.
Appointments can still be booked via the Patient Access system (if you are already registered) or you can make an appointment by coming into the practice.
We apologise for this inconvenience and our I.T. department is working hard to rectify the situation.
10:35 update - We are glad to say that our phones are now working once again. We did say that our I.T. department was working hard to rectify things!
Stay Well this Easter!
We would like to make patients aware that North Preston Medical Practice will be operating with different opening hours during the Easter bank holiday.
As a result, it’s important that patients are as prepared as possible for the bank holiday in case themselves, or a family member, becomes unwell.
Patients with repeat prescriptions should ensure they have enough medication to see them through until after the bank holiday. Please inform reception as soon as possible if you need a repeat prescription.
If you need to see a GP outside of surgery operating hours, please call NHS 111.
NHS 111, which is available 24 hours a day, seven days a week, can also provide urgent medical advice or direct you to the most appropriate service for your need.
There will also be some pharmacies open over the Easter bank holiday. Pharmacists are highly qualified medical experts and can see you without an appointment – meaning you don’t have to wait to get medical advice and attention when you’re not feeling your best.
You can find out which pharmacies are open and when at www.greaterprestonccg.nhs.uk
Broadway Surgery will close at 13:00 on Thursday, 29th March 2018 and re-open at 08:00 on Tuesday, 3rd April. However, you can contact Ingol Health Centre upto 18:30 on 29th March.
Ingol Health Centre will close at 18:30 on Thursday, 29th March and will re-open at 08:00 on Tuesday, 3rd April.
Please be aware that if you require an urgent sameday appointment, you will be seen by one of our Urgent Care Practitioners at Ingol Health Centre.
More information on how we allocate appointments can be found on the leaflet below
Urgent Appointment Leaflet
Ruth's London Marathon challenge
Ruth is one of our fabulous admin & clerical team who, due to her own determination & downright stubbornness has lost 6st over the past 30 months by changing her lifestyle, diet and exercise.
She has decided to now take on the London Marathon on Sunday, 22nd April 2018 and is aiming to raise £1800 for the St. John's Ambulance.
You can read more about Ruth's story at the link below and there is also a link for donations on that page.
Increased Access Services Preston
The following practices are participating in collaborative working to offer its patients access to appointments outside of normal core hours
New Longton Surgery
St Mary’s Health Centre
St Filans Medical Centre
Dr Yerra – Gutteridge Medical Centre
Dr Shahid – Gutteridge Medical Centre
Dr Chakrabarti - Gutteridge Medical Centre
Briarwood Medical Centre
Doclands Medical Centre
North Preston Medical Group
Park View Surgery
Park Medical Practice
Staff at the locality clinics will provide a range of appointments from practice nurses who will be available to provide chronic disease reviews, smears and childhood immunisations along with GP’s and other Health Care Professionals. Patients can also cancel pre-booked appointments for any of the weekend or evening sessions.
Please note that once hub availability is full you may be directed to an alternative service.
Please also be aware that the administrative staff working at the locality surgeries do not have access to patients full medical records and therefore will not be able to answer queries on referrals, prescriptions, test results,private work and entries to medical records.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Yellow Fever vaccination
With effect from 30th November 2017, we will no longer by a registered Yellow Fever vaccination centre.
This will mean that we are unable to provide the Yellow Fever vaccination to patients.
Any patient wishing to have the vaccination can search for their nearest centre by visiting this site.
For more information on which countries advise visitors to have a Yellow Fever vaccination, click here.
Following an interim review of the telephone triage service introduced back in July, a decision has been reached not to continue with it.
The service, which saw patients wishing to be seen the same day called back by one of our clinical team, was found to not only increase the already stretched workload on our clinical team, but in certain circumstances it could actually delay care being given.
We are investing a lot of time & effort into training our reception team up to effectively direct patients to the most appropriate member of our clinical team, or to other local services.
In order to assist them in this, they have been asked to gather as much information as possible regarding the nature of the problem that patients are calling about. We would sincerely appreciate the co-operation of our patients in allowing them to do this.
If you have any thoughts or comments on this development of our services, please complete a feedback form at reception, or complete this form.
Caring for carers at Christmas
Please see latest newsletter from n-Compass by clicking this link - Autumn 2017 newsletter. n-Compass are a local organisation who are part of Carers Lancashire and they provide assessments for anyone who is a carer, as well as support such as respite care.
Last year, they also put on a number of Christmas lunches for carers across Lancashire and they are doing the same this year - there are more details on the newsletter. You need to be registered with them, which you can do by completing this Interest form and sending it to them via Freepost.
We are pleased to announce that starting from week commencing 23rd October 2017 we are able to offer our patients GP and Nurse appointments on Sunday's.
These clinics will not be held at Broadway Surgery or Ingol Health Centre, but instead will be held on behalf of several practices at Briarwood Medical Centre.
The clinics will initially be held by locum GP's and locum nurses, but we hope to have some of our own GP's & Nurses providing these in the future.
If you require a routine appointment and a Sunday, please speak to our reception team who will be happy to give you further information and book a suitable appointment for you.
Flu vaccinations - what you need to know
For those that are eligible, this year we will be offering a QUADRIVALENT flu vaccination to our adult patients. This means that our vaccination will help protect you against 4 strains of the virus, unlike previous years that have only offered a Trivalent (3 strains) vaccine.
All of our weekend clinics have now taken place. If you wish to take up your flu vaccination this year, please speak to our reception teams who will be able to book you an appointment.
Please note that any of our patients can visit either site for their vaccination.
If you are unsure about your eligibility or just unsure about flu vaccinations in general, you may find these information leaflets useful;
Who should have the flu vaccination?
Information leaflet for parents/guardians about vaccinating your child against flu
If you are considering having the SHINGLES vaccination, please check this information to check that you are eligible.
Parking at Broadway Surgery (***Important***)
Please be aware that we have been asked to display this Parking enforcement poster in our reception area at Broadway Surgery as a warning against unauthorised parking in the adjacent car park, which is only to be used by customers of Sole & Beauty, AM1 Hair, Slice of Sicily, and Another Bouquet.
Anyone parking on that car park who is not a customer of the above named businesses will be issued with a £100 enforcement parking charge ticket, which is reduced to £60 if paid within 14 days.
We at the surgery have no influence on this decision and we are unable to take forward appeals on patients behalf as the car park is private land owned by the businesses above.
Did you know that you can now book appointments, request a prescription and also view a summary of your medical records - all from the comfort of your own home?
To find out more, visit our Online Services section and follow the registration instructions.
Care Quality Commission (CQC) Inspection
The practices were inspected on 10th May 2017 and we are delighted to report that we have improved by 2 ratings and we now have an overall rating of 'Good'.
We would like to say a big thank you to all of our team for the dedication and hard work that they put in following our inspection in September 2016.
A big "thank you" also goes to the 102 patients who completed one of the CQC feedback cards - a record number that our particular inspector had ever seen - 96 of which had positive comments.
Finally, we would also like to thank the members of our PPG Group whose newsletter and help on the inspection day was much appreciated (Read more about our PPG below)
Patient Participation Group (PPG)
We are lucky to have a very active PPG, who have produced a Newsletter for the benefit of all of our patients. You can view this by click this link - May 2017 PPG Newsletter.
For more information on how to join the PPG, or for details of our next meeting, please click here.
If may find it difficult to attend the meetings, perhaps you might consider joining our Virtual PPG, who we contact via email occasionally to get their thoughts on current services or forthcoming plans. To join our Virtual PPG click here and complete the form.
One Click Away
Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or booking an appointment or Patient Access are a click away using a computer or the new Mobile App.
Our website will automatically display in a user friendly format when viewed on a mobile device. The mobile version only shows certain information read directly from the applicable pages on your website. It is designed for mobile viewing so will automatically remove certain images to allow for an optimal mobile experience. The mobile version will only display the following:
- Home - the homepage content
- Opening Times
- Contact Details
- Online Services
- Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Named General Practitioner
In line with contractual requirements all patients have a been allocated a named GP who is responsible for patients overall care at the practice. Patients can contact the practice if they wish to know who this is. However this does not mean they cannot see another GP at the surgery.
(Site updated 04/04/2018)