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Noticeboard

New PPG Newsletter. Please click to read 

Important Changes to Prescribing. Please Read...

Important information regarding fit note data

Saturday Surgery now available!

Now available: INR testing and dosing at Ingol Surgery!

Book an appointment or  order a prescription online.

Register at the surgery for Online Access
 
Electronic prescriptions available now. Nominate your Pharmacy at Reception today.

Download, the new Mobile App
  
Stop Smoking Support and advice, click here
 
 

Drs Stephen White,  Kaiser Chaudhri, Melanie Walsh, Joanne Murray, Nidghtta Anjan & Anitha Rangaswamy.

Welcome to Ingol Health Centre & Broadway Surgery

Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

Yellow Fever vaccination

With effect from 30th November 2017, we will no longer by a registered Yellow Fever vaccination centre.

This will mean that we are unable to provide the Yellow Fever vaccination to patients.

Any patient wishing to have the vaccination can search for their nearest centre by visiting this site.

For more information on which countries advise visitors to have a Yellow Fever vaccination, click here.

Triage service

Following an interim review of the telephone triage service introduced back in July, a decision has been reached not to continue with it.

The service, which saw patients wishing to be seen the same day called back by one of our clinical team, was found to not only increase the already stretched workload on our clinical team, but in certain circumstances it could actually delay care being given.

We are investing a lot of time & effort into training our reception team up to effectively direct patients to the most appropriate member of our clinical team, or to other local services.

In order to assist them in this, they have been asked to gather as much information as possible regarding the nature of the problem that patients are calling about. We would sincerely appreciate the co-operation of our patients in allowing them to do this.

If you have any thoughts or comments on this development of our services, please complete a feedback form at reception, or complete this form.

Caring for carers at Christmas

Please see latest newsletter from n-Compass by clicking this link -  Autumn 2017 newsletter. n-Compass are a local organisation who are part of Carers Lancashire and they provide assessments for anyone who is a carer, as well as support such as respite care.

Last year, they also put on a number of Christmas lunches for carers across Lancashire and they are doing the same this year - there are more details on the newsletter. You need to be registered with them, which you can do by completing this Interest form and sending it to them via Freepost.

7-day access

We are pleased to announce that starting from week commencing 23rd October 2017 we are able to offer our patients GP and Nurse appointments on Sunday's.

These clinics will not be held at Broadway Surgery or Ingol Health Centre, but instead will be held on behalf of several practices at Briarwood Medical Centre.

The clinics will initially be held by locum GP's and locum nurses, but we hope to have some of our own GP's & Nurses providing these in the future.

If you require a routine appointment and a Sunday, please speak to our reception team who will be happy to give you further information and book a suitable appointment for you.

Flu vaccinations - what you need to know

For those that are eligible, this year we will be offering a QUADRIVALENT flu vaccination to our adult patients. This means that our vaccination will help protect you against 4 strains of the virus, unlike previous years that have only offered a Trivalent (3 strains) vaccine.

All of our weekend clinics have now taken place. If you wish to take up your flu vaccination this year, please speak to our reception teams who will be able to book you an appointment.

Please note that any of our patients can visit either site for their vaccination.

If you are unsure about your eligibility or just unsure about flu vaccinations in general, you may find these information leaflets useful;

Who should have the flu vaccination?

Information leaflet for parents/guardians about vaccinating your child against flu

If you are considering having the SHINGLES vaccination, please check this information to check that you are eligible.

Parking at Broadway Surgery (***Important***)

Please be aware that we have been asked to display this Parking enforcement poster in our reception area at Broadway Surgery as a warning against unauthorised parking in the adjacent car park, which is only to be used by customers of Sole & Beauty, AM1 Hair, Slice of Sicily, and Another Bouquet.

Anyone parking on that car park who is not a customer of the above named businesses will be issued with a £100 enforcement parking charge ticket, which is reduced to £60 if paid within 14 days.

We at the surgery have no influence on this decision and we are unable to take forward appeals on patients behalf as the car park is private land owned by the businesses above. 

Online Services

Did you know that you can now book appointments, request a prescription and also view a summary of your medical records - all from the comfort of your own home?

To find out more, visit our Online Services section and follow the registration instructions.

Care Quality Commission (CQC) Inspection

The practices were inspected on 10th May 2017 and we are delighted to report that we have improved by 2 ratings and we now have an overall rating of 'Good'.

We would like to say a big thank you to all of our team for the dedication and hard work that they put in following our inspection in September 2016.

A big "thank you" also goes to the 102 patients who completed one of the CQC feedback cards - a record number that our particular inspector had ever seen - 96 of which had positive comments.

Finally, we would also like to thank the members of our PPG Group whose newsletter and help on the inspection day was much appreciated (Read more about our PPG below)

Patient Participation Group (PPG)

We are lucky to have a very active PPG, who have produced a Newsletter for the benefit of all of our patients. You can view this by click this link - May 2017 PPG Newsletter.

For more information on how to join the PPG, or for details of our next meeting, please click here.

If may find it difficult to attend the meetings, perhaps you might consider joining our Virtual PPG, who we contact via email occasionally to get their thoughts on current services or forthcoming plans. To join our Virtual PPG click here and complete the form.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or booking an appointment or Patient Access are a click away using a computer or the new Mobile App.

Our website will automatically display in a user friendly format when viewed on a mobile device. The mobile version only shows certain information read directly from the applicable pages on your website.  It is designed for mobile viewing so will automatically remove certain images to allow for an optimal mobile experience.  The mobile version will only display the following:

  1. News  
  2. Home - the homepage content
  3. Opening Times
  4. Contact Details
  5. Online Services
  6. Health and Happiness

 

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Named General Practitioner

In line with contractual requirements all patients have a been allocated a named GP who is responsible for patients overall care at the practice. Patients can contact the practice if they wish to know who this is. However this does not mean they cannot see another GP at the surgery.

(Site updated 19/01/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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