• It is important to keep us up to date with your contact details and home address - click here to let us know!
  • Check out our latest practice newsletter - November 2020!
  • For regular updates on advice and guidance on COVID-19, give our Facebook page a like/follow. 
  • We are now open on a Saturday morning and Wednesday evening at Broadway Surgery. Click here for more information.
  • Do you require interpreter or translation services? click here to learn more.
  • Ready to take matters into your own hands? Try the new NHS App to check symptoms, get instant advice, book appointments, order prescriptions and more!
  • Ready to quit smoking? click here to get started! 
  • Are you new to online access or not even sure where to start? Just contact the surgery and ask to speak with one of our reception team. They can arrange for you to come in to the surgery to show you the basics.
  • Interested in the Couch to 5K challenge? Click here for your week by week description on how to begin!
  • Are you eligible for a shingles vaccination? You can use the eligibility calculator to check.
  • Could you be an organ/blood donor
  • INR testing and dosing at Ingol Health Centre!
  • Visit the following links to book GP appointments & order prescriptions online: NHS AppPatient Access / myGP app.

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff. ppg

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

What is the Patient Participation Group?

The Patient Participation Group or PPG gives patients a direct voice to influence decisions made by the Practice about patient services and care. It also helps the practice share information. However, it is not a complaints forum. These should be directed to the Practice Manager for action.

PPG is open to all patients of Broadway Surgery and Ingol Health Centre and is made up of Core and Virtual members:

Core members attend regular meetings and work with the clinical staff and Practice Manager to plan activities and communications.

Virtual members are not expected to attend meetings but are invited from time to time to contribute views and suggestions on Practice plans and are kept informed of PPG and Practice activities Via Email.

If you would like to join the PPG please contact the Site Manager by e-mail at the following address:

Terms of Reference

  • To help everyone take more responsibility for their health
    o Patient education
    o Patient information
    o Patient involvement
    o Patient feedback
  • Contribute to the continuous improvement of services and quality
    o Patient feedback
    o Patient ideas
  • Provide practical support for the practice
    o Newsletter
    o Survey
    o Interaction with other agencies
    o Conduit between practice and patients
  • Not a complaints forum
    o Existing complaints procedure for this
    o Collate feedback

Join us for our next Patient Participation Group meetings

Next surgery meeting dates:

Our PPG meetings have been postponed in response to COVID-19 until further notice.

Unless otherwise stated, all meetings will be held at Ingol Health Centre

1:30pm - 2:30pm

Greater Preston Clinical Network joint Patient Participation Group 

On 10th April 2019, we held our very first Greater Preston Clinical Network joint Patient Participation Group. The primary care network is a group of practices working together to develop the needs of its population giving all patients access to the same range of services no matter which GP surgery they are registered at. Int he network we have practice managers successfully delivering at scale and GP's that actively want to work together. Currently the Greater Preston Clinical Network group is covering a total population of 71,000 patients across the following 9 sites:

The Park Medical Practice 
Park View Surgery 
North Preston Medical Practice
New Hall Lane Surgery 
Penwortham St Mary's
Dr R Ali - Gutteridge Medical Centre
Dr Yerra & Dr Chakrabarti - Gutteridge Medical Centre
Briarwood Medical Centre
Lane Ends Surgery

Our next locality meeting will be on Wednesday 27th November from 16:30. Please contact the surgery and ask to speak with Mike or Danielle for more information. 

Click below for the minutes of the most recent meetings.

All minutes - January 2018 to date

PPG November 2017

PPG October 2017

PPG September 2017

PPG August 2017

PPG July 2017

PPG June 2017

PPG April 2017

PPG March 2017

PPG February 2017

PPG January 2017

PPG December 2016

A Big Thank you to our PPG for producing a fantastic May 2017 PPG Newsletter

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.




































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